City : Hamilton

Category : Other

Industry : Education

Employer : McMaster University

Facility/Workstation (if applicable): Second Cup
Campus Location: PGCLL (Peter George Centre for Living & Learning Building)
Classification: 1-General
Position: Hospitality Associate

Full-Time or Part-Time:
SEASONAL: Part-Time, 24 hours per week up to 39.5 hours per week

Hourly Wage Rate: $22.58/hour

Anticipated Normal Work Schedule

Monday to Thursday: 2:30pm – 8:00pm
Friday: 2:00pm – 6:30pm

Note: This schedule is subject to change. May be required to work Saturdays and Sundays.

Job Description Summary

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  Must be able to perform fast, accurate customer transactions in a fast-paced environment. May be required to perform a cashier test.

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  Must be able to keep up with high-volume customer demands while maintaining high standards.

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  Must successfully complete Second Cup online and practical training.

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  Must adhere to all Second Cup standards, policies, and procedures at all times.

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  Maintain accurate time, temperature, delivery, and cleaning logs.

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  Must be able to lift up to 25 lbs on a regular basis.

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  May assume responsibility for opening and closing of the facility.

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  Maintain the levels of supplies, cleanliness, and tidiness of display fridges, merchandisers, counters, walls, shelves, and glass.

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  Must adhere to Hospitality Policies and procedures, including the principles of FIFO.

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  Ability to multi-task and work under pressure.

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  Understand and deliver good customer service.

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  Refer to Cashier job description for more details.

Education & Experience

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  Minimum 3 years’ experience in a fast-paced cashier position.

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  Previous experience in a similar operation is an asset.

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  Must have good communication, reading, writing, and English skills.