Hospitality Associate (E-Cafe)
City : Hamilton
Category : Other
Industry : Education
Employer : McMaster University
Facility/Workstation (if applicable): E-Café
Campus Location:
Home location: Engineering Technology Building
(May be required to work at any Booster Juice campus locations as required.)
Classification: 1-General
Position: Hospitality Associate
Full-Time or Part-Time:
SEASONAL: Part Time, minimum 24 hours per week, up to 39.5 hours per week
Hourly Wage Rate: $22.58 per hour
Anticipated Normal Work Schedule
Monday – Thursday: 10:00am – 4:00pm
Friday: 11:00am – 3:00pm
Note: This schedule is subject to change based on the needs of the unit. Incumbent may be occasionally required to work nights and weekends.
Job Description Summary
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Must be able to perform fast, accurate customer transactions in a friendly manner. May be required to perform a cashier test.
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Must be able to keep up with high-volume customer demands while maintaining our high standards.
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Must successfully complete Booster Juice training.
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Must adhere to all Booster Juice standards, policies, and procedures at all times.
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Maintain accurate time, temperature, delivery, and cleaning logs.
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Perform all duties of any job classification equivalent or lower, filling in wherever needed to assist in excellent customer service.
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Must be able to lift up to 50 lbs on a regular basis.
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May assume responsibility for opening and closing of the facility.
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Maintain the levels of supplies, cleanliness, and tidiness of display fridges, merchandisers, counters, walls, shelves, and glass.
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Must adhere to Hospitality Policies and procedures, including the principles of FIFO.
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Ability to multi-task and work under pressure.
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Understand and deliver good customer service.
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Refer to Cashier job description for more details.
Education & Experience
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Minimum 3 years’ experience in a fast-paced cashier position.
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Previous experience in a similar operation is an asset.
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Must have good communication, reading, writing, and English skills.