City : Brampton, ON, CA

Category : Software Development

Industry : Telecommunications

Employer : Rogers

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

Seeking HR Business system analyst with working knowledge in Oracle Fusion HCM Cloud products -  Modules Core HR, Payroll, Benefits, Absences- Must have HCM knowledge.

What you will do:

• Support Integrations between Oracle HCM and other applications like Timekeeper, employee benefits providers, Pension, Total rewards, Discounts, company active directory etc.
• Work collaboratively with our different downstream owners and support groups at various capacities in analyzing and resolving HCM HR incidents (SSO, EFT, system outages, security) following IT processes (Change/Incident Management, Cyber Security, Management Approvals, etc)
• Support HCM configuration management, security, and quality control in designs/implementations
• Support/Configure, build and personalized Oracle HCM views, workflows, BI Reports, HCM extracts, Fast Formulas
• Support our developers in HCM HR functional knowledge, analysis and testing capacity in troubleshooting issues or any enhancements
• Create, update and monitor batch processing on our SaaS applications
• Facilitate meetings and JAD sessions with various IT groups, HR functional and business partners to understand requirements and processes and translate them into technical requirements
• Conduct and support ITQA/functional teams in test planning and functional/system testing
• Facilitate the review and prototyping sessions on SaaS product upgrades
• Identify project scope, and estimate efforts, and duration to complete tasks. 
• Design and assist with IT process improvements to ensure quality and quantity of work being delivered
• Managing technical aspects of application software (GUI, SSO, user interfaces, third-party components, server bounce, restart)
• Work closely on a timely basis with functional teams in supporting BAU activities from onboarding, and generating system ids to payroll, benefits, etc.
• Creating RFC for incidents and maintenance requests properly aligning with our release calendars and embargo periods
• Communicating to our stakeholders on incidents, scheduled outages, and releases.  
• Creating internal and external service requests and following up until resolution

What you will bring:
Required Experience & Skills:

• MUST have 2+ years of working experience in Oracle HCM Cloud modules and functionality (Core HR, Benefits, Payroll, Absence, Self-Service, Absence Management)
• Proficient in Oracle Cloud HCM application and functionalities
• Must have strong problem-solving and analytical skills
• Extremely detail-oriented, and able to produce accurate, precise work under minimal supervision and tight deadlines
• Strong written and verbal communication skills

Good to have technical skills:

• SQL, PL/SQL, HRMS API’s, EBS Fast Formulas
•  Software development support tools (e.g. JIRA, HP ALM etc)
• SOA or Oracle Integration Cloud would be an asset
• Knowledge of Kronos/UKG would be an asset
• Knowledge of SuccessFactors (eBiz/LMS) would be an asset
• Knowledge in WIM would be an asset
• Basic Qualifications:
• Bachelor’s or Master's Degree
• 2+ years of experience with Oracle HCM applications
• Excellent written and oral communication as well as project management skills.

Schedule: Full time

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment