City : Ottawa, Ontario, Canada

Category : Engineering

Industry : Telecommunications

Employer : Ciena

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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As a System Architect with the Ciena Optical Networks System Design Architecture team you will play a crucial role designing complex networking solutions that meets the current and future needs of our customers.  In this role you will work closely with a cross-functional team to support the evolution of our existing product portfolio and the development of new, next generation products.

Responsibilities

Product Design

• Work with Product Line Management (PLM) to define the initial set of requirements for a customer specific request or new general market need
• Work with the various design teams while iterating through the possible hardware options to address the requirements and present the design tradeoffs of the various options.
• Define the solution requirements in sufficient detail for design teams to implement the design; outputs include both high level specifications as well as detailed requirements.
• Provide support to design teams during the design phase.

Product Integration

• Provide input into hardware characterization, software integration, system test and product verification test plans as required.
• Provide support to design teams to resolve issues that arise during testing
• Execute or guide the execution of the system level test plan.

Customer Interaction

• Create product supporting documentation for PLM to describe new technologies, solutions, and product designs to customers
• Present to customer account teams and customers as required
• Provide support when field issues are escalated to the design teams

Cross-functional Support and Alignment

• Ensure the design teams are aligned with the proposed solution and understand the requirements to implement the design
• Ensure the management team is informed about any issues that arise during product design and integration that require escalation
• Ensure PLM are informed about any roadblocks that arise during product design and integration that may require changes to the product definition

Qualifications

• Bachelor’s degree in Computer Engineering, Electrical Engineering, or a related field.
• Experience or interest in system design, preferably in the telecommunications industry
• Knowledge of networking protocols, technologies, and architectures
• Experience with hardware design, testing, and validation as well as hardware and software integration
• Excellent problem-solving and analytical skills, with the ability to think critically and propose innovative solutions.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Self-motivated and able to work independently
• Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.

Compensation and Benefits 

The annual pay range for this position is $110,900 - $177,100.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.