First Nations/Metis/Inuit – Branch Manager – GTA
City : Toronto, ON, CA
Category : Customer Service Representative
Industry : Finance
Employer : Scotiabank
Requisition ID: 148490
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Do you want to coach a team of committed, goal-oriented individuals? Do you have exceptional leadership and client service skills? Are you an experienced, professional individual?
We're looking for you!
We are currently looking for a Branch Manager to join our team. In this key leadership role, you will be responsible for the overall management and success of the branch by working to meet financial and developmental objectives related to the growth and retention of the branch's personal and business portfolio. You'll be accountable for ensuring that objectives related to customer service, human resource management, and operational effectiveness are met, and the branch delivers a superior customer experience. You possess the skills to keep your team engaged, capable, and provide guidance to team members in a consistent manner.
Some of your key responsibilities include:
Lead and support your team to build and strengthen both existing and new customer relationships by providing financial advice to customers
Continuously develop your team's skills and knowledge through focused coaching to ensure the provision of excellent customer service
Protect the bank, the customer, and shareholder interest by managing and minimizing the bank's exposure to risk by ensuring compliance with regulatory activities and guidelines
Ensure the achievement of branch objectives through the negotiation, establishment, and monitoring of goals
Oversee the implementation of established bank policies, practices, special initiatives, and procedures
What we offer:
A competitive compensation and benefits package
Internal training to support your growth and enhance your skills
An organization committed to making a difference in our communities– for you and our customers
An opportunity to volunteer with our annual Scotiabank’s Hometown Hockey events in your area
Self-Identify as First Nations, Metis, or Inuit
Strong oral/written communication skills
Post-secondary degree, diploma, or certification in a related field, or equivalent relevant experience
License to sell Mutual Funds
Willing to obtain a Personal Financial Planning designation
Experience in both personal and small business banking
Experience managing a team
Excellent coaching skills with experience mentoring and developing a team of employees and assisting them with their career development
Able to effectively assess local market conditions
Able to source and obtain new business through relationship building
Goal-driven, eager to continuously learn
Location(s): Canada : Ontario : Toronto || Canada : Ontario : Brampton || Canada : Ontario : Mississauga || Canada : Ontario : Oshawa || Canada : Ontario : Richmond Hill || Canada : Ontario : Scarborough || Canada : Ontario : Thornhill || Canada : Ontario : Vaughan
How do I apply?
As part of the application process for a Financial Advisor, Senior Financial Advisor, Small Business Advisor and/or Investment & Retirement Planning role within Retail Distribution with Scotiabank, we have partnered with Career Spark, a technology and behavioral science based online assessment company. After submitting your Scotiabank application, you will receive an invitation from our Recruitment Team to complete a 12-15-minute Career Spark survey. Kindly note the survey will be emailed to applicants and you may not receive the Career Spark survey invite immediately.
** Please complete the survey within 24 hours of receiving the invitation. **
The purpose of the survey is to help provide insights about the work you enjoy. There are no right or wrong answers, and nobody will ever see your specific responses to any questions. Upon completion of the survey, you will see a summary report of your top five traits. We hope you find the information useful for your own personal development and growth.
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.