City : Montreal

Category : Internship

Industry : Finance

Employer : Sun Life Financial

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

With roots going back to 1865 in Canada, Sun Life Financial has grown to become an established and trusted name in insurance and financial services, with offices and operations in key markets around the world.  We recognize that our growth, success and reputation for excellence are due in large measure to our talented and dedicated employees.

If you believe life is about aiming high and making an impact, you will enjoy working at Sun Life Financial where we work together, share common values and help each other grow and achieve goals.

Reporting to the Senior Facilities Manager (FM) of Corporate Real Estate (CRE) Operations, Canada, the Facilities Coordinator - Co-op will work on various Facilities Operations initiatives and deliver Customer Service based on their knowledge, experience and willingness to explore the topics.

The Facilities Coordinator - Co-op will maintain accurate and up-to-date floor plans and occupancy statistics for the Montreal and Ottawa sites. They will work closely with the Senior Facilities Manager and Junior Facilities Manager. There may be the possibility of a project management role on small- to medium-scale initiatives.

What will you do?

• Assist with the coordination of Facilities Management initiatives such as preventative maintenance, repairs, projects and communication

• Assist with the planning and execution of services (dispatch, schedule and coordinate with vendors)

• Assist with the preparation of floor plans and occupancy statistics for cleaning, inventories, etc.

• Assist with documenting and maintaining inventories for major sites

• Assist with ensuring that unresolved items are addressed to the clients’ satisfaction within a reasonable time frame

• Assist with the management of customer requests and service delivery

• Assist with the management of Service Level Agreement (SLA) & Customer Satisfaction (CSAT) processes

What do you need to succeed?

• Enrolled in a related program such as Architecture, Design, Engineering, Facilities Management, Project Management

• Aptitude and willingness to learn

• Ability to effectively manage multiple priorities and meet numerous deadlines using excellent time management and organizational skills

• Ability to handle multiple demands, to adapt to changing business requirements, and solid process improvement skills

• Ability to work in a team and independently with minimal supervision

• In-depth knowledge of facilities management best practices and processes

• Excellent customer service skills

• Strong problem-solving and decision-making skills

• Excellent knowledge of MS Excel and proficient in the use of Microsoft Office

What is in it for you?

• A friendly, collaborative and inclusive culture

• Work-life balance by scheduling your day around your priorities and having more time to spend on the important things

• A common sense dress code, where you dictate how you dress based on your day

• Joining one of Canada’s Top Employers for Young People

The Base Pay range is for the primary location for which the job is posted for.  The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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