City : Toronto, Canada

Category : Enterprise Operations

Industry : Financial Services

Employer : Ontario Teachers’ Pension Plan - OTPP

The opportunity

The Engineering Lead, Cloud and Compute Engineering is a senior technical role that will be supporting the introduction of server technologies at Ontario Teachers’.

You will be responsible for server technology strategy, planning design and continuous improvement and works with various service providers to oversee implementation. Responsible for planning, gathering and translating technical requirements into infrastructure solution designs in alignment with business needs.

This role is additionally responsible for relationship management with key vendors and internal partners, managing services, processes and critical metrics, related to system design effectiveness, requirements traceability, customer and partner satisfaction, system design quality and system availability in order to take proactive actions and deliver expected levels of system capability.

Who you'll work with

You will be part of a collaborative and innovative team, dedicated to introducing a strengthened technology foundation across the organization. This is a forward-thinking team, continuously learning through experimentation, research, and professional development opportunities.

What you'll do

• Analyze System Requirements

  • The Engineering Lead analyzes existing server technology systems to ensure they are effectively meeting the needs of the organization.

  • He/She coordinates with all areas of the organization to see that the system is working as optimally as it should.

  • He/She also analyzes business requirements to identify where they can integrate new compute, storage, operating systems, and secure connectivity solutions.

• Recommend Alternative Technologies and Improvements

  • Based on their knowledge of IT and their analysis of the systems’ needs, the Engineering Lead performs market research and evaluations including Proof of Concepts of new technologies and may recommend alternative server technologies or improvements to enhance information systems to support organizational goals. These recommendations are presented clearly and understandably to senior management.

• Lead Design and Review of New Systems

  • The Engineering Lead, leads the design and review processes for new Infrastructure systems and server technology services. He/She develops and documents the proposed technical design for the integration and implementation of any new system/service, and will work with the integration and implementation service providers / teams to ensure proper understanding of the IT system design(s).

  • The Engineering Lead defines TI Standards and Strategies, including configurations and settings (hardening, security, logging, backup, design, patching, platform best practices)

  • The Engineering Lead is responsible for artifact management relating to design standards, templates, patterns and other design documentation standard. Prioritization of and assignment of services to be performed by vendors.

• Plan for Integration

  • The Engineering leads the creation of detailed plans/approaches for the integration of new systems and server services into existing infrastructure design/ architecture. This includes logistical plans for the Operations areas to actually conduct the physical integrations.

• Evaluate Projects

  • After a new system has been integrated, the Engineering Lead participates in evaluating the success of the project, identifying best practices and lessons learned. He/She provides feedback to leadership and incorporates this information into future integration plans.

• Operations Management

  • The Engineering Lead designs and oversees technology specific operations. This includes developing and documenting standard operating procedures, management of technology licenses, asset management, prioritizing and assigning work to vendor staff, and the evaluation of OTPP and vendor operations performance.

• Management accountability

  • Engages all relevant stakeholders and secures the requisite sign-offs

  • Expected to monitor and report progress with minimal direct supervision

  • Fosters a positive, progressive team based attitude

  • Mentors and coaches junior technical staff and managed services staff

  • Works with management to review status of projects, performance targets, strategies and operations

  • Accountable for representing Infrastructure Engineering in the role of technical lead in a project setting, providing direction to Full Time, Contract and Vendor staff

  • Partners with architects, application development, QA, application management and internal TI groups to provide end to end technical oversight for project solutions as necessary

  • Assesses the performance of vendor staff and works with vendors to address performance issues.

• Decision making

  • Works under the direction of Sr Manager, Cloud and Compute Engineering. Exercises substantial personal responsibility and autonomy in the areas of server design, analysis tools, approaches, outputs and methods

  • Plans own work to meet given objectives and processes

  • Decides how to balance the technical design choices between short term and long term impact taking into consideration the cost (dollars and resources), project schedules, business value and resource availability

  • Makes technical design decisions and raises non-standard designs, architecture and patterns for review with system design and architecture groups

  • Decides when to escalate technical, project and resource risks

  • Prioritizes work to be performed by other teams related to design and build activities

What you'll need

• Expert understanding of server technologies and services

• Significant experience in the design of distributed, high availability server designs

• Bachelor degree in Computer Science, Business Studies, IT or relevant experience

• ITIL Foundations certification preferred

• TOGAF certification preferred

• Server Services and Operations:

  • Expert in operating systems: Linux – RHEL, Ubuntu (must have), Windows (nice to have)

  • Infrastructure as Code scripting

  • High Availability solutions

  • Disaster Recovery (DR) solutions

  • Modern user authentication mechanisms (e.g. SAML, Claims Based Auth, certificate based auth)

  • Monitoring solutions

  • Backup/restore solutions

• Experience

  • A minimum of 10 years in IT

  • Ten or more years in designing OS images and administrating Operating Systems

  • Three or more years in designing, developing, deploying and administering server technologies

  • Five or more years of experience in designing Enterprise Infrastructure Services running various Compute, Network & Storage ecosystems

  • Three or more years in server technologies automation – infrastructure as code

  • Demonstrated ability to generate and maintain technical documentation

#LI-OTPP, #LI-INITIALS, #LI-Hybrid (as applicable)

What we’re offering

• Pay-for-performance environment that offers competitive salary and incentive

• Numerous opportunities for professional growth and development

• Comprehensive employer paid benefits coverage

• Retirement income through a defined benefit pension plan

• The opportunity to invest back into the fund through our Deferred Incentive Program

• A flexible/hybrid work environment combining in office collaboration and remote working

• Competitive time off

• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year

• Employee discount programs including Edvantage and Perkopolis

• Degreed: a digital platform that helps you quickly and easily discover, share, and track various learning resources — from courses to videos to articles and more

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.  We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.  To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers'.

How to apply

Are you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application.

Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.

Candidates must be legally entitled to work in the country where this role is located.

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