City : Toronto

Category : Full time, Early Career Programs

Industry : Retail Goods

Employer : Canadian Tire

What You’ll Do:

The eCommerce Operations team is hiring a Summer Student as we add new capabilities to our ship-to-home initiatives and support growth of delivery, designed to improve customer convenience and accelerate digital growth across Canadian Tire stores. The Summer Student will support operational execution, process improvement, financial settlement support, exception management, and reporting during the launch and post-launch stabilization period. 

This role provides hands-on experience supporting a large-scale omnichannel program and contributes directly to operational accuracy, financial integrity, and scalable processes:

Operational Support:

• Support launch execution and postlaunch stabilization activities for new shipping capabilities
• Track operational issues, risks, and exceptions across Stores, Carriers, Finance, Digital, and Customer Support 
• Assist with coordination and maintenance of store-facing operational materials, FAQs, and process guidance 
• Support cross functional follow-ups to ensure issues and action items are tracked and resolved 

Process Improvement & Insights: 

• Identify operational pain points, manual workarounds, and recurring exceptions during launch and early operations 
• Support documentation of current state processes and assist in defining improved or standardized processes 
• Analyze exception trends and operational data to identify root causes and improvement opportunities 
• Compile and maintain operational reporting, dashboards, and summaries to support decision making 

Financial Settlement Support:

• Support financial settlement tracking related to subsidized shipping, including carrier charges and store funding impacts 
• Assist with reconciliation activities and identification of discrepancies or anomalies 
• Support exception reporting related to financial or settlement issues 
• Maintain tracking logs and documentation to support alignment between Operations and Finance 

What You Bring:

• Currently enrolled in a post-secondary program in Business, Commerce, Operations, Supply Chain, Finance, or a related discipline
• Strong analytical and problem-solving skills with interest in process improvement 
• Strong Proficiency using Microsoft Excel and PowerPoint 
• Strong attention to detail, particularly when working with operational and financial data 
• Strong written and verbal communication skills 
• Ability to manage multiple tasks in a fast-paced environment 
• Interest in eCommerce, retail operations, or finance & reporting considered an asset
• Prior experience with reporting, data analysis, or process documentation (academic or co-op experience) considered an asset 

We’re always looking for great talent! In addition to competitive pay, we offer:

• Career growth opportunities and product discounts

Our typical hiring range is between $23.00 and $37.00 CAD Hourly. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

#LI-MM3

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.