City : Dartmouth

Category : Transportation Services

Industry : Support activities for transportation

Employer : J.D. Irving

We are currently seeking a Dispatcher for our Ports Operation. 

The incumbent will be responsible for, but not limited to, the following:

Responsibilities:
•    Schedule and organize daily harbour jobs while managing hours of rest;
•    Ensure timely and efficient movement of tugs according to the tug orders and schedules.
•    Provide excellent customer service while reacting to the various changes, additions, cancellations, etc.;
•    Ensure accuracy in completing job orders and forwarding to Accounts Receivables;
•    Manage all files and records in compliance with policies and regulations– ie. daily reports, deck logs, vessel reports, etc.;
•    Manage all reporting in a timely manner for weekly and period end deadlines;
•    Communicate effectively with all stakeholders; ATL crew members, customers, Industrial Security, etc.
•    Location may report to either office in Saint John, NB or Dartmouth, NS but will require travel to Dartmouth as required if located in Saint John.

Qualifications:
•    Must be proficient with computers and using MS Office;
•    Excellent communication, organizational and customer service skills in a busy environment.
•    Prior administration experience and/or an understanding of the Ports business is an asset.
•    Ability to effectively deal with changing priorities.
•    Must be able to successfully prioritize tasks and manage time to meet deadlines.
•    Must be able to work a flexible schedule, working 7 days on shift and 7 days off shift.  Hours will fluctuate based upon operational and customer needs.