Director, Agile Coach
City : Toronto
Category : Full-time
Industry : Finance
Employer : Sun Life Financial
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Sun Life is embarking on a multi-year transformation to a Digital Enterprise, to move to a new way of working, bringing Business, IT and Operations closer together in delivering Client value.
As the Director, Agile Coach the incumbent is required to be an experienced agile and delivery practitioner with a demonstrated understanding of agile frameworks and practices. Working with multiple agile teams, coaches, sponsors and stakeholders, the coach will help increase agile maturity towards delivering on commitments to achieve business value, build high-performing teams and be a catalyst for change.
What will you do?
Span all aspects of agile delivery from coaching to setting strategic direction of our agile practice
Engage sponsoring executives, IT, Business leads and teams to establish trusted partnerships that enable commitment to agile practices
Determine fit-for-purpose agility solutions for our business partners across all agility frameworks by providing hands on coaching & support
Stand up new agile teams and provide coaching and consulting to these teams to support their development and ongoing improvement to become self-organizing, self-managing and highly functional. This includes supporting the development of all roles on the agile team
Support facilitation of workshops (i.e.: story mapping, opportunity canvas, change canvas, customer journey mapping, value stream mapping etc.)
Provide leadership in creating an environment of innovation and continuous improvement to facilitate scaling common agile practices, metrics and tools across agile teams
Lead training sessions and provide the educational support on Agile principles and Scrum/ Kanban practices or any additional Agile techniques to increase execution, innovation and overall maturity
Create a learning environment through leadership, participating in the development and delivery of training programs to help mature our practice
Contribute to knowledge sharing, growth and development of our people, by making mentoring and coaching of team members a priority
Facilitate communication and collaboration, help remove cultural / organizational impediments
Compliance with Sun Life policies and procedures for project delivery and implementation playbooks)
Ensure the team embraces the agile principles, values and framework:
Champion ‘agile mindset’, transparent, adaptive, and high-performing team culture
Promote use of DevOps technical practices and tools
Assess and coach teams to higher levels of performance, focus, commitment, respect, and openness while tracking acceleration metrics
Encourage an environment of open communication and collaborative problem solving and where the impact of mistakes can be minimized through early detection as well as making them into learning opportunities and foster championing continuous improvement
What do you need to succeed?
3+ years of experience* as an Agile Coach across large organizations and multiple team of teams
2+ years of coaching executive and management in Agile mindset and leadership engagement
5+ years of experience* in project management
Hands-on experience and previous accountability for delivery outcomes using Agile practices with disciplined expertise including Scrum and Kanban
Creative ways of training and coaching teams (simulations, games, culture hacks etc.)
Visible passion for agility, participation in domain activities, ability to organize related events
Undergraduate degree, college diploma in a Business discipline
Experience in DevOps and Agile Toolset (JIRA, Confluence) would be an asset
Agile methodology training, certification preferred (CSM, CSPO, CSP, SAFe)
Project Management Experience and ability to straddle between Agile and Waterfall Methodologies
Experience in insurance or financial industry is an asset
What's in it for you?
Attractive salary and bonus structure influenced by market range data
Pension, stock and savings programs to help build and enhance your future financial security
An environment of continuous learning and improvement
Flexible hours and work from home options
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to firstname.lastname@example.org.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:104,000/104 000 - 171,700/171 700
Job Category:Project Management - Systems
Posting End Date:21/08/2022