City : Markham

Category : Associate

Industry : Financial Technology

Employer : Broadridge Financial Solutions

Broadridge is hiring! We are seeking a Director, Account Management to join our dynamic team. We are looking for a high energy, driven, experienced sales individual whose ability to develop and maintain key executive level client relationships will contribute directly to our growth objectives. Ours is a client-centric culture that develops long-term partnerships with our Customer Communication clients to solve their most pressing business needs. We have a full solution of technology and services that enable our clients to focus on their core businesses, leverage data and analytics to better run them, and communicate dynamically with their clients. We are made up of high performing teams that meet in person to learn and collaborate as needed. 

Key Job Functions/Responsibilities

• Establish, build, and maintain relationships with the BRCC clients in the Financial Services, Healthcare, Utility, Telecom and Insurance verticals order to facilitate a positive and productive long-term relationship.

• Be responsible for building and maintaining a strong relationship between Broadridge and assigned strategic clients and prospects.

• Be responsible for maintaining assigned account profiles and strategies; presenting to Broadridge Sales and Business leaders as needed.

• Responsible for maintaining new sales and contract renewal status updates via CRM.

• Manage re-signing of contracts for BRCC related services through contract negotiation with existing clients.

• Cross sell and upsell additional products and services into account base.

• Travel to prospect and client sites to present and sell Broadridge services.

• Attend industry events/conference to represent Broadridge and generate leads/opportunities.

• Work with client service groups to resolve client inquiries/issues.

• Facilitate a “team selling” environment through strong relationships with sales and account management partners within Broadridge.

• Perform other specific tasks as directed by management.

Basic Skill Level Requirements

Education:

• Bachelor’s Degree with strong record of academic achievement

Experience:

• Minimum of 5 -7 years’ experience in B2B sales, selling technology and service solutions to C-level buyers

• Previous training in and experience with a sales methodology

Skills:

• Ability to handle multiple strategic client accounts

• Strong negotiation and leadership skills

• Track record of over-achieving sales quota

• Excellent C-level oral, written, and presentation skills

Tools:

• Strong technical foundation: ability to use CRM, Office Suite, social publishing tools, etc.

Recruitment Process

COVID-19 has accelerated change across our workplace, including our hiring practices. As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. Our recruiters will explain how virtual interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. 

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

#LI-Hybrid #LI-TN1