City : Vancouver, British Columbia

Category : Hourly Temporary/Contract

Industry : Recruitment/Staffing

Employer : The Adecco Group

Step into the world of Cirque du Soleil and elevate the guest experience as a Concierge Sales Representative!

Adecco is currently hiring several temporary full-time Concierge Sale Representatives to be part of the excitement! In this role you will be responsible for setting seat upgrades to the lounge and VIP area. This role requires you to up-sell and have advanced sales experience. You must also have the ability to learn ticketing software and retain a high level of complex information.

If you’re passionate about customer service, enjoy working in a high-energy environment, and are ready to be part of something extraordinary, this is the perfect opportunity for you!

• Pay rate: $19.00

• Location: Vancouver, BC

• Shifts: 90 minutes prior 1 hour to the beginning of the show until the end of the show. Hours will vary. | 5 days a week (subject to change according to the show schedule)

• Job type: Temporary | Full-time

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Sell seat upgrades and Lounge/VIP packages

• Sell tickets using Cirque du Soleil’s ticketing system

• Assist customers and answer all questions with confidence and efficiency

• Assist customers with purchase decisions

• Resolve customer conflicts with guidance from supervisor

• Maintain knowledge of products currently available to customers

• Understand and relate purchasing policies to guests

• Collect complete and accurate data from customers

• Follow proper cash handling procedures and reconcile daily transactions

• Ascertain and resolve customers’ concerns, requests, and/or complaints in a timely, courteous, and informed manner

• Contribute to the environment of the concierge in a way that is conducive to customer service, sales promotion, safety, and quality of work life

• Keep the working environment clean and organized

• Performs other duties as required.

Requirements: 

• Have up-sell and advanced sales experience

• Possess the ability to learn ticketing software and retain a high level of complex information

• Be comfortable working in a loud environment

• Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in black shirts, pants, and shoes (no logos)

• Be physically able to stand up for long hours and travel up-and-down stairs frequently

• Understand customer service and hospitality

• Work well with others

• Pay attention to the details

• Working fast and efficiently under pressure

• Have a welcoming and friendly attitude (smile and proper greetings)

• Know when to get the help of a supervisor

• Availability for the whole city duration

• Speak English – other languages are an asset

• Must be legally eligible to work, and reside in Canada

If you are interested in the Concierge Sale Representative position in Vancouver, BC apply now and an Adecco recruiter will reach out if you qualify for the role!

Adecco is the largest staffing firm in Canada with over 40 locations and our passionate team is dedicated to find you a job you’ll love. We offer one of the best benefits packages in the whole entire staffing industry and we like to have fun at work!

To find out more about Adecco Perks and what we can do for you please visit the link here:  https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/ 

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