Job Summary

The Committee of Adjustment Supervisor manages the staff, finances/budgets and processes of the Committee of Adjustment unit within the Legislative Services Division of the Corporate Services Department. Responsible and accountable to ensure the services delivered meet customer expectations, the various services are delivered in a cost efficient and effective manner, to develop and engage staff, and that everyone delivers a positive customer experience.

Duties and Responsibilities

The Committee of Adjustment process

• Manage the Committee of Adjustment (CofA) process, by performing all statutory duties as the Secretary Treasurer of the Committee of Adjustment as outlined in the Planning Act. 
• Responsible and accountable to ensure that the CofA process runs smoothly, efficiently, within budget and is compliant with the multiple pieces of legislation governing the process (Planning Act, Municipal Act).Statutory Powers and Procedures Act, MFIPPA and Local Planning Appeals Tribunal Act). Ensures that the CofA process meets corporate and legislative service levels/requirements.
• Prepare agendas and attend CofA meetings to provide technical support to the Committee and participants. 
• Provide direction, and independent advice to professional city and agency city staff (Planners and Engineers) on matters related to CofA. 
• Provide independent advice to Council and Senior Leadership on matters related to CofA.
• Liase with applicants and the public related to inquiries related to application. 
• Prepare, oversee and manage both the CofA Administration and CofA Member budgets. Responsible and accountable for monitoring the current and capital budget of the section which consists of revenues/ cost recoveries of approximately $900,000
• Prepare, oversee and manage the yearly review of CofA fees and charges to ensure that they align with Corporate Policy and Council Directions 
• Provide functional guidance, leadership, independent advice, education and support to the members of the Committee of Adjustment 
• Proactively manage with shrewdness the political aspect of the process to ensure that the service can be delivered without political interference savvy
• Land Use Planning Appeals (LPAT)
• Manage the LPAT process for all Planning related matters (Council approved Planning and Building applications and Committee of Adjustment applications).
• Work plan, administration and special projects 
• Responsible to deliver the sections work plan while also ensuring that staff remains engaged.
• Responsible for approving sections PCard purchases, chargebacks and payment of invoices. This includes making sure staff are aware of and follow corporate policies. 
• Represent the division on Corporate and Departmental teams and projects, as required for those related to the Committee of Adjustment related matters. 
• Represent the interest of the Committee of Adjustment process with Departments and external agencies involved in the CofA.

Talent Management 

• Manage a team of the Committee of Adjustment professionals.
• Recruit and select people. Leads, motivates and retains a high-performing team that delivers high quality service to clients and stakeholder.

Skills and Qualifications

• Undergraduate degree or diploma in one of the following disciplines; urban planning, Architectural, Civil Engineering, or Construction Engineering with 5 or more years related Experience or comparable combination of education and experience required. 
• Specific knowledge and understanding of the Land Development Services service area.
• Working knowledge of Mississauga Zoning By-law and all relevant Municipal By-laws and regulations, but not limited to any other Provincial and Applicable Law. 
• Experience managing a team with high volumes of work
• Must be customer service centric, be accurate and detail oriented and possess excellent verbal and written communication and interpersonal skills. 
• Possess excellent analytical, assessing, interpreting, troubleshooting, diagnosing, creating, assessing and strong leadership skills with the ability to work with Committee members, staff across the corporation and define and implement new ways of improving  processes in an effort to streamline approvals. 
• Proficient is use of computer-aided design, digital plans submission, land management and geographical information systems in addition to MS Office products.