Change Management Lead
City : British Columbia
Category : Other
Industry : Real estate and rental and leasing
Employer : BC Housing
CHANGE MANAGEMENT LEAD:
($111,160 - $130,776 Annually)
Reporting to the Vice President, Strategic Business Operations & Performance, the Change Management Lead is responsible for leading BC Housing’s change management initiatives within the Transformation Program Office, ensuring alignment to recommended business processes, systems and organizational structures. He/She/They will oversee all organizational change management project activities, including development and execution of change management strategies that maximize stakeholder adoption and minimize barriers across the Commission.
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
Bachelor’s degree in Organizational Development, Human Performance Technology, Organizational Communications, or other relevant field.
Change Management Certification (i.e. from the Change Management Institute) or any other relevant industry standard change management certification.
Extensive experience with medium to high complexity change management projects.
Or an equivalent combination of education, training, and experience acceptable to the Employer.
KNOWLEDGE, SKILLS AND ABILITIES:
Extensive knowledge in organizational change management principles, methodologies and tools
Extensive knowledge of strategic change communications techniques and engagement solutions
Considerable knowledge of Lean or related process improvement methodologies
Excellent problem solving, organizational and time management skills
Excellent communication and presentation skills across a range of written and oral channels
Proficient in the use of Microsoft Office and relevant software
Ability to learn and understand the departmental policies and procedures and BC Housing’s mandate and programs
Ability to recommend strategies that fit the BC Housing culture and business model
Ability to diagnose organizational performance improvement needs and determine the appropriate intervention methods
Ability to identify change resistance and develop appropriate action plans
Ability to influence or convince stakeholders to accept recommended change strategies
Ability to lead project teams and collaborate with stakeholders at all levels of a complex organization
Ability to develop and implement successful and sustainable change management strategies
Ability to construct reports and presentations to ensure clear and effective communications
Ability to establish a high level of rapport with staff, management, Executives, and other stakeholders
Ability to apply a high level of self-awareness, empathy, and emotional intelligence
Ability to generate creative solutions and implement new ideas
Ability to demonstrate tact and diplomacy in dealing with confidential and sensitive matters
Ability to apply an intersectional approach to work, including advanced social equity analysis, and principles of equity, diversity, inclusion and belonging
Ability to engage stakeholders with opposing needs and works collaboratively to resolve differences.
Ability to lead, coach and motivate staff in a team setting
Ability to travel and arrange suitable transportation to various sites across the province