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Change Management Lead

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City : British Columbia

Category : Other

Industry : Real estate and rental and leasing

Employer : BC Housing

CHANGE MANAGEMENT LEAD:

($111,160 - $130,776 Annually) 

POSITION SUMMARY

Reporting to the Vice President, Strategic Business Operations & Performance, the Change Management Lead is responsible for leading BC Housing’s change management initiatives within the Transformation Program Office, ensuring alignment to recommended business processes, systems and organizational structures. He/She/They will oversee all organizational change management project activities, including development and execution of change management strategies that maximize stakeholder adoption and minimize barriers across the Commission.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

  • Bachelor’s degree in Organizational Development, Human Performance Technology, Organizational Communications, or other relevant field.

  • Change Management Certification (i.e. from the Change Management Institute) or any other relevant industry standard change management certification.

  • Extensive experience with medium to high complexity change management projects.

  • Or an equivalent combination of education, training, and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

  • Extensive knowledge in organizational change management principles, methodologies and tools

  • Extensive knowledge of strategic change communications techniques and engagement solutions

  • Considerable knowledge of Lean or related process improvement methodologies

  • Excellent problem solving, organizational and time management skills

  • Excellent communication and presentation skills across a range of written and oral channels

  • Proficient in the use of Microsoft Office and relevant software

  • Ability to learn and understand the departmental policies and procedures and BC Housing’s mandate and programs

  • Ability to recommend strategies that fit the BC Housing culture and business model

  • Ability to diagnose organizational performance improvement needs and determine the appropriate intervention methods

  • Ability to identify change resistance and develop appropriate action plans

  • Ability to influence or convince stakeholders to accept recommended change strategies

  • Ability to lead project teams and collaborate with stakeholders at all levels of a complex organization

  • Ability to develop and implement successful and sustainable change management strategies

  • Ability to construct reports and presentations to ensure clear and effective communications

  • Ability to establish a high level of rapport with staff, management, Executives, and other stakeholders

  • Ability to apply a high level of self-awareness, empathy, and emotional intelligence

  • Ability to generate creative solutions and implement new ideas

  • Ability to demonstrate tact and diplomacy in dealing with confidential and sensitive matters

  • Ability to apply an intersectional approach to work, including advanced social equity analysis, and principles of equity, diversity, inclusion and belonging

  • Ability to engage stakeholders with opposing needs and works collaboratively to resolve differences.

  • Ability to lead, coach and motivate staff in a team setting

  • Ability to travel and arrange suitable transportation to various sites across the province

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