City : Toronto

Category : Full-time Customer Service

Industry : Hospitality

Employer : Sodexo

How You’ll Make an Impact:  

• Oversee catering and conference centre events
• Schedule team of 20-25 employees weekly, including mentoring supervisors
• Manage daily conference centre floor operations
• Manage daily operations of food service including front of house set up (catering service team), purchasing/ordering, inventory, daily and weekly BEO meetings, working with the culinary team to create signage displaying accurate dietary information.
• Manage financials including labour cost, inventory, equipment and materials
• Supervise, mentor, and monitor catering service team and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
• Establish operating standards, implement quality improvements
• Establish and maintain business relationships with clients, vendors, and suppliers
• Constant analysis of the catering service program; identifying efficiencies and areas of opportunity within our operations
• Meet and collaborate with client initiatives to progress agreed upon efforts and provide feedback
• Ensure compliance of all Company standards and Provincial/Federal Legislation
• Build and maintain a solid and mutually beneficial business relationship including: high levels of client and customer satisfaction and account retention; strong interpersonal relations; as well as foster a strong safety culture

What You'll Need to Succeed:

• 3-5 years’ experience running a busy catering/conference centre, maintaining high level service
• A diploma or degree in hospitality management is an asset
• Proven success in managing food services operations in a busy setting 
• Experience with high volume catering
• Effective oral and written communication skills
• Working knowledge of Microsoft office software required
• Strong ability to manage and promote a safe work environment and lead a safety culture
• Strong attention to detail

What Sodexo Can Offer You:   

Working with us is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment  
• Competitive compensation & great employee benefits 
• Training and development programs  
• Countless opportunities for growth  
• Corporate responsibility & sustainability  
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
• And so much more! 

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.  

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.  

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact.  We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

Follow us on social media to see first-hand what we are all about! 

Instagram: @SodexoCanadaCareers

Twitter: @SodexoJobsCA

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo CA Jobs

SodexoSJB