Capability & Training Analyst
City : Calgary, AB
Category : Full time, Merchandising
Industry : Retail Goods
Employer : Canadian Tire
What You'll Do
Reporting into the Capabilities and Training Manager, the Capability & Training Analyst will work to support the FGL Merchandising Team. They will do this by supporting the build and delivery of new or enhanced Capabilities, and Operational Training programs for Key Roles within the FGL Merchandising Team. This includes the participation in capability development projects and may require some building of training requirements, methods, and programs for the FGL Merchandising Team.
This person’s key responsibilities will be to support and participate in workshops and meetings that identify opportunities to improve processes and tools. Create slides and presentation decks, as well as present content to larger audiences. They will be required to lead large groups or 1:1 in-person, virtual or hybrid information sessions regarding process work, to the FGL Merchandising Team members – topics cover: core concepts, process changes, tools, procedures, and policies. They will need to deliver the necessary learnings to the FGL Merchandising Team to support both small-scale change as well as changes driven through larger project-led initiatives. Key projects can include accountability changes, new business processes and technology and/or tool rollouts. They will need to obtain and maintain Subject Matter Expertise level knowledge required to provide coaching and guidance to individuals within the FGL Merchandising Team and provide meaningful insights to drive projects towards a successful outcome.
Exceptional communication skills with the confidence and passion to share knowledge
Creative thinker who is observant to seek new opportunities and perceptive to abstract ideas
Goal driven individual to seek out continuous improvement opportunities
The ability to take a collaborate approach to build strong relationships and have positive team experiences
Flexible and dynamic individual who is able to adjust and prioritize accordingly to adapt to business demands and requirements
Solid foundation of relevant technical skills
Demonstrates behaviours of transparency, accountability agility and learning from others that will support your success
Willingness to work collaboratively
Able to work to deadlines
You possess a demonstrated ability to see the whole picture while not losing site of the details
What you bring
Strong oral, presentation & written communications skills
Strong experience with Microsoft Office 365 with an advanced ability in Word, PowerPoint, Sharepoint, and Planner
Demonstrated attention to detail, a readiness to work with others, and empathy for individuals learning complex activities
Experience planning, coordinating, and driving projects, including facilitating and planning sessions
Experience with Process and Tool Development is an asset
3-5 years of experience in training and/or retail, is an asset
An understanding of how business requirements are met through capabilities
Experience executing SIPOC+ analyses would be considered an asset
Lean 6 Sigma methodology training would be considered an asset
At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.
At Sport Chek, we want to find what moves you, and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods; we believe that sport and activity has the power to help shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you’ll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.