Call Centre Agent in Quebec City

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City : Québec

Category : Sales

Industry : Insurance

Employer : Intact Financial Corporation

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Your Job

Workplace: Québec, 5700 Boul. des Galeries
Job Status: Full time or part time at your convenience
Business hours of our Call Centre: Monday to Friday, from 8:00 am to 8:00 pm and Saturday, from 8:00 am to 5:00 pm.
About us
We know that insurance is too important to be complicated. So, we work hard to make it simple for people to protect the things they care about.  
That’s us, belairdirect. Insurance. Simplified. 
This is your opportunity
We’re looking for a new Agent to join our Sales and Customer Service team in our Call Centre. And the best part is … no sales experience is necessary! If you’re passionate about customer service and are known for your excellent communication and people skills, this could be the opportunity you’ve been waiting for.  
Working in our Sales and Customer Service team is far from routine and monotonous. Every day, you will take on new challenges, be motivated by your co-workers and inspired by your Manager.
How you can make a difference
As a Call Centre Agent, you will become an expert at providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate – in the most simple and easy to understand terms – the available choices and related benefits.   We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.     

Your Skills

A few of the perks …

Paid training that prepares you for obtaining a representative’s certificate in damage insurance;
A full-time or part-time work schedule at your convenience;
$350 annual wellness subsidy;
Flexible working arrangements including compressed work schedule and commute-free days;
An annual performance bonus that rewards you for your proven results and strive for excellence;
An excellent flexible benefits program, available to you starting from day one on the job;
Fantastic opportunities for career development within the company – our leaders are committed to your professional growth!
In-house technical and soft-skills training programs provided by skilled experts;
Dress for your day flexibility;
Employee share purchase program with company matching option.

Does this sound like you?

A high school graduate;
A champion of collaboration and teamwork;
A good listener and communicator;
Able to go with the flow – you’re at your best when things are moving fast!
A talent for influencing positive and beneficial decisions;
French is mandatory and bilingualism is an asset.

If yes, apply today ! We can’t wait to learn more about you !  

Closing Statement

We are an Equal Opportunity Employer
At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That’s why we are committed to building an inclusive and inspiring environment for all employees.  If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.
Background Checks
Before receiving a job offer, you may be asked to consent to a background check if it’s a requirement for the role. This may include: verifying work references, validating education and credentials, employment verification, identity checks, reviewing credit reports, as well as criminal and driving record checks.
Internal Candidates
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

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