Business Planning & Reporting Manager (12 Month Contract)
City : Toronto, Ontario, Canada
Category : Full time
Industry : Public Services/Utilities
Employer : Healthcare of Ontario Pension Plan (HOOPP)
Why you’ll love working here:
high-performance, people-focused culture
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, and newly extended maternity/parental leave top of 26 weeks)
optional post-retirement health and dental benefits subsidized at 50%
yoga classes, meditation workshops, nutritional consultations, and wellness seminars
access to an annual wellness reimbursement program for health and wellness-related expenses for permanent and temporary employees
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
The Business Planning & Reporting Manager supports ongoing operating activities, development of divisional financial plans and ensures that associated costs are accurately captured. The role works in conjunction with the Plan Operations leadership group to ensure that planning activities across the departments take place, that assessment and reporting on business plans occur, and that progress against performance measures and goals are being tracked to enable effective business decision making and reporting of results for the Plan Operations team and other stakeholders.
What you will do:
Financial Planning, Analysis & Reporting
Support the annual budget and quarterly forecasting planning process.
Proactively manage Plan Operations budget with regular reporting to the management team (focusing on headcount and resourcing impact, tracking of actual expenses, yearend projections)
Oversee the month end process to ensure accurate and timely information is available
Use judgement in reporting any notable potential deviations from planned spending and bring any anomalies to the attention of management
Participate in meetings / presentations to management on related topics
Oversee timelines and deliverables to ensure timely and accurate financial information is available for divisional reporting milestones
Business Planning & Reporting
Support the planning, development and coordination of annual goals and performance indicators across the division
Support the development of divisional scorecard to track performance and measure effectiveness in support of organizational and divisional strategies
Support regular updates to the organization’s strategic plan and annual business plan for the Board, ExT and Plan Ops division
Support the preparation of accurate quarterly reporting for Board, ExT and Divisional milestones
Oversee timelines and deliverables to ensure timely reporting of information.
Client Satisfaction Research
Lead day to day administration of Client Satisfaction research (Member Experience, Member Interaction, Employer Executives, and Employer Administrator) including documentation of processes and controls, maintenance of schedules, implementation of quality controls, prompt resolution of issues as they arise etc.
Liaise with business partners in Client Services, Reporting, Product, and Research to support continuous evolution of the research tool to reflect business strategy / and needs, i.e. identify and implement changes to survey questions, data requirements and reporting, communicate results, support implementation of action plans
Research and analysis
Coordinate sourcing, analysis and reporting of reliable data and research to support:
Plan Operations Strategic Plan Development
Plan Operations 3 Year Operating Plan and Annual Business Planning
Development and monitoring of Divisional Scorecard, Strategic Initiatives and PO initiatives
Ensuring quality, completeness, and integrity to enhance day-to-day operations and improved accuracy and efficiency to aid decision-making.
What you bring:
University degree in a discipline such as Business, Commerce or related discipline.
Strong analytical skills and intermediate proficiency with Microsoft Excel and business intelligence tools
Understanding and/or experience in key accounting and financial reporting concepts
An analytical and methodical mind-set with strong attention to detail is required.
Understanding of pension industry preferred
Strong problem-solving ability & a high degree of comfort with navigating and resolving ambiguous issues
Experience in researching, compiling, and analysing complex materials
Strong, effective interpersonal and communication skills (verbal and written) to a variety of internal and external audiences in order to explain, interpret, and report complex information.
Ability to foster positive business relationships with both external/internal partners
Proven ability to multi-task in a fast-paced environment
Proven ability to perform effectively in a team-oriented environment, under pressure and with time-sensitive deadlines.
Ability (and desire) to work in a high-performance culture, with an openness to constantly evolving and changing priorities, and new challenges.