Bilingual Claims Representative, Level I

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City : Dartmouth

Category : Claims

Industry : Insurance

Employer : Intact Financial Corporation

It's about people.
We’re here to help people, businesses and society prosper in good times and be resilient in bad times. We’re focused on what matters to our customers. We listen and connect. We make their problems our problems. We strive to understand what they’re going through. We build products with them in mind and offer solutions that help.  And we deliver on our promises.  We believe that insurance is not about things, it’s about people.
Our values lead the way.
To reach a goal, you need to know how to get there.  At Intact, our values drive everything that we do.   And living our values is a commitment that all employees make – including our directors and officers - to ensure that ours is a business that is trusted, respected and successful. A career in Insurance has never been this exciting. 
As the largest provider of property and casualty (P&C) insurance in Canada, we’re steering the industry towards an exciting future.  Along with the advances we’re making with insurance technology and digital tools, we’re building partnerships that are defining:  the future of transportation; how we use big data; how people interact with their homes, cars and environment; and how to be collaborative consumers within the sharing economy. 
How are we doing all of this?  It’s really quite simple.  We’re hiring a team of amazing talent – people like you – who are passionate about making a difference. 

Your Job

As an entry level Bilingual Claims Representative working out of either our Dartmouth, NS, Moncton, NB or St. John's NL office, you will be responsible for investigating and settling automotive physical damage claims. You will:

Analyze the information gathered, determine liability, review assessment of the damages and settle claims
Check details of the insured's policy to determine coverage
Interview the insured and/or witnesses to collect their statements of events
Negotiate and authorize settlements in line with Intact’s standards
Provide exceptional service to external or internal customers
Answer queries relating to investigations and the claims process

Your Skills

University degree / College diploma or equivalent business experience
Obtained or working towards Chartered Insurance Professional (CIP) designation (asset)
1 year of Claims adjusting experience (asset)
Proven track record in providing exceptional customer service
Strong time management skills
Excellent written and verbal communication skills
Bilingualism (English and French), written and spoken, preferred

Closing Statement

As part of Intact’s selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer.  These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.
This posting closes on April 7th, 2019.

Eligibility to work in Canada

It's impoartant that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.

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