BC Medical Claims Coordinator (MSP Billing), RBCx Ventures (Dr. Bill), Remote
City : VANCOUVER, British Columbia, Canada
Category : Customer Service | Client Advice | Sales
Industry : Financial/Banking
Employer : RBC
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
RBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next. Our four pillars – Banking, Capital, Platform, and Ventures – combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation. Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong. We’re currently looking for ambitious trailblazers and curious minds who want to help grow the next generation of Canadian tech companies. If that’s you, we can’t wait to connect.
What is the opportunity?
Responsible for reconciling physician claims while providing excellent service. You will use your billing knowledge to assist physicians in getting their claims paid, through claims management, reconciliation with MSP and one on one communication.
About Dr. Bill: Dr. Bill is a RBC Ventures company who are working to make medical billing easy for Canadian physicians. You’ll join as an employee of RBC and get all the perks of working for a big company, but with a start-up mind-set and the agility to move quickly.
What will you do?
Reconcile medical claims after remittance (MSP, WSBC, ICBC, Blue Cross, UHIP)
Stay up to date with ICD-09 billing codes and rules so we are providing the most recent information and advice to physicians
Provide assistance to physicians and clinics regarding connecting their accounts to Dr. Bill
Telephone support through scheduled phone calls
Upload and manually enter claims submitted by physicians
Work cross functionally with other teams to support our users’ needs
What do you need to succeed?
- A minimum of 1 year medical billing experience, including claims reconciliation
- Client first mindset, with the ability to effectively resolve customer issues and requests
- Strong technical aptitude, which includes familiarity with medical billing softwares (EMRs), knowledge of Microsoft and Google Docs programs, and an in depth knowledge of the MSC Payment Schedule of Benefits
Nice to have
- Remote work experience
- Experience using Slack, Intercom, Zendesk, Jira
- Medical Billing/MOA certificate
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.