Assurance Quality Analyst

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City : Montréal

Category : Information Technology & Intact Lab

Industry : Insurance

Employer : Intact Financial Corporation

At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That’s why we are committed to building an inclusive and inspiring environment for all employees. 
If you are in need of a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Your Job

#ItsAboutPeopleWe’re here to help people, businesses and society prosper in good times and be resilient in bad times. We’re focused on what matters to our customers. We listen and connect. We make their problems our problems. We strive to understand what they’re going through. We build products with them in mind and offer solutions that help.  And we deliver on our promises.  We believe that insurance is not about things, it’s about people.
Our success story is written by our passion for living our values and creating a better tomorrow.  We’re re-writing the future of insurance - are you ready to be a part of the story?
This is your opportunity. 
Hiring Manager: Louise Jodoin
Workplace: Montreal (2020, Robert-Bourassa Blvd.)
We are currently looking for a level 2 (intermediary) test analyst for our Software Development department. This person will play a critical role as part of a multidisciplinary agile/scrum team, working mainly on our claims management web projects.Reporting to the Software Development Manager, the test analyst, whether involving system performance or corrective action, is called upon to look for innovative solutions and ensure the quality of applications.
Main Responsabilities:
Requirements analysis

Understand the technical and business features of the systems
Clarify requirements, as necessary
Produce test estimates according to requirements
Analyze the impacts on our automated scripts

 Test case writing / running

Write and maintain functional system test cases
Detect anomalies and weaknesses in the different applications
Manage and keep up-to-date test data
Run different tests (manual, automated, etc.) using different tools, identify and document anomalies according to the established procedure, and follow up on corrective actions

Governance & practice

Apply the standards of IT testing practice
Ensure compliance with IFC standards and methods at all times
Ensure quality control and that tests are performed according to current practices
Share the expertise and best practices to different teams and colleagues
Monitor and improve the practice


Create and maintain the IT testing practice documentation, as necessary
Contribute to the development of the test strategy
Produce and/or validate the various reports (progress status, dashboard, etc.)
Lead and/or participate in the various meetings required (Workshop, Sprint, etc.)
Document all types of tests (web services, security, UI, processes, performance and others) related to the IT testing process

Coaching, governance & technical leadership

Manage the re-use of automated tests
Keep abreast of new technologies and relevant evolutions in software development
Share the expertise on systems, processes, technologies and evolving standards and best practices, improve and optimize test processes or tools
Demonstrate leadership and get project colleagues to follow your lead
Be proactive with business units and become a key collaborator in Quality Assurance
Familiarize other teams with our test processes and get them to adopt them
Support the different releases in our environments 

Your Skills


Bachelor’s degree in computer science or equivalent experience
Must be bilingual (English and French)
Minimum 3 years of experience in a similar position

Specific experience - Assets:

Experience reading use cases and story boards
Experience and knowledge of P&C insurance applications
Knowledge of the Agile development environment
Experience and knowledge of web applications
Experience in software development
Knowledge of XML, SQL, SoapUI, BDD
Knowledge of web and database technologies
Knowledge of HP ALM, MS Visio, Selenium tools


Rigour in the quality of deliverables
Ability to learn environments and systems to quickly become operational
Like to work in a team
Focused on results and customer satisfaction
Able to quickly identify business constraints and the project context in which you operate
Able to work under pressure
Good problem-solving skills
Ability to communicate effectively, both orally and in writing
Passionate about new information technologies

Closing Statement

A career in Insurance has never been this exciting.Evolving consumer expectations and technology have helped to shape a new vision for our industry – and we are leading the way. Our Technology teams are reshaping the way we do business and setting new industry benchmarks. Our Claims representatives are helping customers to get back on track after they experience a loss.  Our product teams are developing products that protect people and businesses so they can focus on what matters to them most. Our success story is written by our passion for living our values and creating a better tomorrow.  We’re re-writing the future of insurance - are you ready to be a part of the story?
Excellent benefits are offered: competitive salary, flexible benefits, flexible work arrangements, flexible leave, pension plan defined benefit, etc.
For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level.Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.

Eligibility to work in Canada

It’s important that you are eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Background ChecksPrior to receiving a job offer, you may be asked to consent to background checks if it’s a requirement for the role. These checks could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.

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