City : Montreal

Category : Full-time

Industry : Finance

Employer : Sun Life Financial

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Mobile Center of Excellence is looking for an Associate Business Systems Analyst to join their team. The successful candidate will have business analysis skills, a good technical aptitude, and leadership skills to create great user stories that enable exceptional solutions. The candidate will be joining an agile team whose mission is to improve the user experience in the My Sun Life mobile app.

You will be supporting the vision of helping Canadians live healthier lives, by guiding Web and Mobile agile teams build the largest network of health resources in Canada

You will work closely with our software engineers in making those visions come to life. You will support, guide, and inspire our software engineering team to reach new goals and heights.

What will you do ?

• Assist in analyzing existing systems to support the development team and help improve the processes and mobile app

• Collaborate with members of the BSA team to gather business requirements and ensure you have gained a clear understanding of them

• Work closely with the Product Owner and Agile team members to understand possible solutions and create detailed user stories, including acceptance criteria to outline the project requirements (functional and non-functional)

• Participate in discussions regarding project solutions to ensure they meet the needs and expectations of stakeholders while fitting into the long-term business strategy

• Assist in the preparation of test strategy, test plans and implementation plans.

• Develop documentation, which is clear, understandable, audience appropriate and accurately captures the key information required to understand our solutions

• Communicate with our business partners in an effective and timely manner

• Coordinate or participate in refinement sessions with all team members and collaborate with business for review

• Participate in continuous improvement initiatives within the BSA practice

• Stay current with trends in mobile technologies and how they could apply to Sun Life

What you need to succeed ?

• College or university degree in Business, Computer Sciences, Math, or other relevant discipline

• Minimum 2 years of experience in a Business Systems Analyst role

• Minimum 1 year of experience working within an Agile team

• Computer skills: JIRA, SharePoint, MS Office, Confluence

• For Quebec's candidate: Bilingualism (French, English) required- immediate manager is a unilingual Anglophone outside Quebec

Preferred Skills

• Prior exposure to Mobile Apps development lifecycle preferred

• Great analytical skills; able to assess alternatives, risks, and benefits; attention to detail

• Teamwork and ability to collaborate with others (technical and non-technical)

• Ability to produce quality artifacts and meet agreed upon delivery dates; Write logically and concisely, apply plain language principles, proper grammar, and sentence structure.

• Ability to verbally express ideas, thoughts, and information so that it can be understood by others; ability to understand and accurately interpret the meaning, purpose, and importance of verbal and non-verbal messages

• Good communication skills, motivation, and client-focus

• Good organizational and time management skills

Assets

• Knowledge about Agile Project Management Framework

• Familiar with UI design

• Problem-solving skills 

What’s in it for you ?

• You will be part of a diverse team that values communication, collaboration, transparency, and integrity

• An environment of continuous learning and improvement

• Being part of our journey in developing the next greatest digital experience

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada

• A friendly, collaborative and inclusive culture

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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