City : OTTAWA, Ontario, Canada

Category : Operations

Industry : Financial/Banking

Employer : RBC

Administrative Assistant, RBCx

What is the opportunity?

As the Administrative Assistant, you will play a critical role by providing direct support to the Director, Relationship Management at RBCx. RBCx is a full-service platform to accelerate the entrepreneurial journey at every stage of growth – providing access to capital solutions, innovative products and services, and operational expertise to help technology companies scale. You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team. In addition, you will liaise with RBC Leadership and business partners on behalf of the Directors, follow-up on action items, maintain calendars, coordinate travel arrangements, maintain and organize files, prepare correspondence and other presentation materials, and prepare / act as a pre-verification officer for department expense reports.

What will you do?

• Provide executive administrative assistance in support of the senior executive maintaining a high degree of confidentiality and accuracy within a fast-paced, deadline driven environment.
• Assist as the primary liaison for the senior executive, with senior internal and external stakeholders.
• Coordinate and maintain senior executive’s correspondence, calendar, and reporting, responding and prioritizing as appropriate and with discretion.
• Proactively manage complex travel arrangements/itinerary; ensuring seamless travel and efficient use of budgeting and resources.
• Coordinate and provide support for internal and external event planning such as offsite sessions, communication & roundtable sessions, Town Halls & Coffee chats
• Manage the senior executive/leadership team’s supplier relations, maintain records and business expenses, and ensure invoices and bills are promptly paid; prepare and approve expenses according to delegated authorities.
• Coordinate all aspects of logistical organization of conferences/meetings. Develop agendas, materials and routines, including action items and follow-ups. Provide post-event support as needed.
• Coordinate arrangements for employee changes and onboarding plans for new hires, including equipment and premises requirements and ensuring adherence policies and procedures.
• Support the Director’s monthly portfolio quality reviews by gathering relevant reports and commentary from VP’s on outstanding items.
• Plays a vital role in event planning.  Ability to communicate and aren't afraid to talk to C-suite executives, event attendees, donors, brand sponsors, and, of course, vendors. Strong interpersonal skills are a must to ensure everybody involved in the event understands their role and things run without a glitch

What you need to succeed?

Must-have:

• 5+ years of Executive or Administrative support experience supporting senior leadership.
• Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities.
• Strong interpersonal relationship skills in working effectively with various levels of staff, including senior management and executives; ability to work as a team member.
• Sound judgement in decision making; strong problem solving skills and resourceful in working with others and representing the office of the senior executive.
• Anticipate the needs of the senior executive and flag questions or opportunities before issues arise.
• Demonstrate initiative, positive and helpful attitude when dealing with others in a professional manner.
• High proficiency in MS Office (Word, PowerPoint, Excel, Outlook); Intranet and Internet navigating and research skills.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class solutions and senior leadership training with countless development opportunities.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation. 
• A focus on work-life balance.
• A unique opportunity for personal and professional growth.
• Work in a dynamic, collaborative, progressive, and high-performing team.

As the Administrative Assistant, you will play a critical role by providing direct support to the Director, Relationship Management at RBCx. RBCx is a full-service platform to accelerate the entrepreneurial journey at every stage of growth – providing access to capital solutions, innovative products and services, and operational expertise to help technology companies scale. You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team. In addition, you will liaise with RBC Leadership and business partners on behalf of the Directors, follow-up on action items, maintain calendars, coordinate travel arrangements, maintain and organize files, prepare correspondence and other presentation materials, and prepare / act as a pre-verification officer for department expense reports.OTTAWA, Ontario, CanadaCAN-ON-OTTAWACanada37.5Full timePersonal and Commercial BankingRegularSalaried2022-08-05-07:002022-08-20-07:00