City : Mississauga

Category : Full-time

Industry : Financial

Employer : Export Development Canada (EDC)

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business. 

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with. 

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world.       #LI-Hybrid

Team & Job Overview

The Mid-Market Team is looking for a Relationship Manager/Senior Relationship Manager to join our growing team of professionals in Halton, Hamilton, Niagara Region. Reporting to the Regional Director, you will be responsible for contributing to the execution of EDC’s 2030 corporate plan. Our goal is to help entrepreneurs grow their exports and thus energize the Canadian economy. With this in mind, you will be responsible for prospecting, growing, maintaining and managing a portfolio of medium-sized clients and prospects.

You will achieve this by researching and assessing potential EDC clients, building trust-based relationships with them and determining the best way to impact their companies and markets positively. You will also evaluate cross-selling opportunities for current clients, coordinate EDC resources to offer product solutions and provide predictable customer service. Furthermore, you will promote EDC total value offering in the region through regular communication with financial intermediaries and other influential parties and by leveraging and growing EDC’s global network with the goal of identifying potential clients. 

You will build connections with some of the brightest and most talented minds in Canada and around the world as you work together to support the success of EDC’s clients.

In addition, we want the selected person to work where they will be the most productive: on the road, in the office, at home. We offer a hybrid way of working. 

Key Responsibilities

• Identifies and qualifies potential customers and promotes the full value proposition available to Ontario exporters
• Assesses export financing, risk management or other needs and matches solution to these needs
• Manages an assigned portfolio of accounts, and develops territory strategies and account plans
• Manages the progression of designated portfolio pipelines and helps facilitate transactions where appropriate
• Monitors the progression of pipeline and is involved in transaction facilitation where appropriate
• Executes projects, initiatives and tasks related to the fulfillment of the market coverage mandate
• Develops strategies and plans to ensure full market coverage of the designated territory, integrated with appropriate sector and country strategies
• Identifies market trend and intelligence observed in the territory for the purpose of developing overall regional or sector strategies
• Serves as the knowledge base and problem solver for the prospect/client; handles client negotiation strategies and manages interactions in a positive and professional manner to the mutual satisfaction and benefit of prospects/clients and EDC

Screening Criteria  

• Undergraduate Degree in Business Administration, Finance, Commerce or other relevant discipline
• Minimum 2 years (Relationship Manager) or a minimum of 5 years (Senior Relationship Manager) of business development experience and commercial lending experience in international business and/or financial services
• Knowledge of best practices in strategic sales and/or account management
• An existing established network in the Halton, Hamilton, Niagara Region that is relevant to EDC’s mandate
• Excellent verbal and written communication skills in English  
• A valid driver’s license

Assets

• Bilingualism (English and French)
• Business development experience in commercial banking
• Sales management experience in related industries
• Knowledge of bank credit and lending practices
• Knowledge of international business practices and international trade
• MBA, CITP (Certified International Trade Professional) or CBCA (Commercial Banking & Credit Analyst) designation 

Salary Range

• Relationship Manager 16: Salaries are based on qualifications and experience and typically range from $71,063 to $94,751 + performance-based incentive.
• Senior Relationship Manager 18: Salaries are based on qualifications and experience and typically range from $92,355 to $123,140 + performance-based incentive

Location

• Export Development Canada is a hybrid work environment.
• This role will be performed from EDC’s office in Mississauga, Ontario.
• Relocation assistance is available for eligible candidates.

EDC's Commitment to Employment Equity 

• EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you need any special accommodation.