City : Hamilton, ON

Category : FT - Full Time,Assisted Living/Personal Support Services

Industry : Social Assistance

Employer : Good Shepherd

Hours of work: 37.50 hours weekly and on-call rotation schedule -weekend work required.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd - Seniors' Support Services

Reporting to the Director the Clinical Program Nursing Manager will provide leadership and oversight to interdisciplinary teams in a unionized environment, ensuring the delivery of high-quality, client-centered care. The team will consist of PSWs, Nurses and other professional staff.

How You Will Make an Impact

This role combines strategic leadership, operational management, understanding of privacy legislation and the opportunity to lead impactful projects such as accreditation and quality assurance initiatives.

Client care is at the heart of this role. You will support the development and monitoring of client-centered service plans, clinical targets, reporting, conduct reassessments to ensure evolving needs are met, and maintain open communication to optimize care delivery. By engaging with community partners and representing the program at local events, you'll enhance care services and build lasting connections that benefit clients and the organization alike.

This role also involves engaging with community partners to enhance service delivery, representing the organization at local events, and contributing to management working groups and committees. On-call responsibilities are required as part of this role.

You will lead recruitment efforts to build a strong team and support staff performance through supervision, coaching, and feedback. In addition, you will maintain policies, prepare for accreditation, and track program utilization metrics. Strong communication skills and a collaborative approach are essential to ensure optimal team functioning and client care.

In addition, administrative responsibilities include overseeing scheduling, payroll management, supply tracking, and program statistics. You'll also participate in stakeholder meetings, lead accreditation efforts, and ensure adherence to collective agreements. Through your leadership, you'll cultivate a collaborative, inclusive team environment, driving positive outcomes for staff and clients alike.

What You'll Bring to Our Team

• Minimum 2 years' management or administrative leadership experience in the health care sector with relevant levels of responsibilities. Including experience leading interdisciplinary teams, regulated and unregulated healthcare staff.
• A diploma, degree or certificate from an accredited institution in health or a related-field or education that is related but not specific, combined with related work experience. Nursing leadership experience preferred.
• Experience with community partners to enhance service delivery, representing the organization at local events.
• Experience in the care sector with progressive responsibilities, including leading interdisciplinary teams and managing regulated and unregulated healthcare staff.
• Experience working in a unionized environment is a strong asset.
• Demonstrated leadership skills with a proven ability to mentor, motivate, and manage staff to achieve optimal results.
• Standard First Aid/CPR certification and WHMIS training.
• Ability to thrive in a fast-paced, changing environment and apply creativity and flexibility to solve complex problems.
• Strong ability to work collaboratively, sharing expertise and leveraging the strengths of others.
• Excellent verbal and written communication, interpersonal, and organizational skills with a hospitable and compassionate approach to clients, staff, and stakeholders.
• Exceptional organizational and planning skills with a detail-oriented mindset.
• Experience in implementing new processes and driving successful change.
• Comfort with computers, including proficiency in the MS Office suite.
• Actively fosters a healthy, inclusive, and supportive workplace culture.
• Adheres to health and safety regulations, including Good Shepherd health and safety policies and the Occupational Health and Safety Act.
• Access to a reliable vehicle and a valid driver's license is a strong asset.

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Competitive benefits and vacation
• Extended Benefits

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.