City : Toronto, Canada

Category : Strategy & Stakeholder Relations

Industry : Financial Services

Employer : Ontario Teachers’ Pension Plan - OTPP

The Opportunity

The Senior Manager, Internal Communications will develop and execute strategic global internal communications that drive employee engagement and understanding of the organization's growth strategy across offices in Toronto, London, Hong Kong, Singapore, and Mumbai.

The Senior Manager will play a key role in creating and delivering strategic executive communications, including for the CEO. This role requires an experienced and passionate internal communications professional with excellent writing skills, expertise in working with senior executives, and a talent for understanding and reflecting diverse voices in communication.

Who you’ll work with

Reporting to the Director of Internal Communications, the Senior Manager will collaborate with colleagues in Internal Communications, the broader Marketing & Communications department, People & Culture team members as key internal clients and partners, as well as members of the Executive Team and other organizational leaders.

What you’ll do

Strategic executive communications:

• Develop and execute leading executive communications program in support of desired business outcomes

• Draft wide range of executive communications including memos, speaking remarks, speeches, and potentially social content, ensuring clear, concise and consistent messaging

• Monitor for and integrate best practices to maximize the impact of communications

• Maintain communication schedule to align efforts across the organization

• Contribute research and thinking into key global themes of relevance on which executives can speak out

Internal communications:

• Contribute communication strategies to drive culture, growth and impact priorities

• Develop content for a variety of channels, including intranet, email and other digital platforms

• Measure the impact of communication efforts post-implementation and adjust as necessary

• Contribute to implementation of best practice internal communications capabilities in the form of events, digital, written communication channels

• Actively participate on cross-functional project teams and proactively bring forward new ideas and insights

Respond to research findings:

• Develop insight from research efforts that allows the organization to stay ahead of employee communications needs

• Stay up-to-date on employee communications standard methodologies and use survey results and senior management feedback to fine-tune channels and approach

What you’ll need

• Undergraduate degree in communications, journalism, or a related field, or a post-graduate certificate in public relations

• Previous experience in the Investments sector is required

• 10+ years of progressive communications experience, with a focus on internal communications

• Ability to see the big picture and tailor leadership messaging to different stakeholders as needed

• Outstanding writing and editing expertise, with an emphasis on Investments-focused communications

• Proven ability to support and counsel senior leaders

• Client-focused, motivated, proactive, forward-thinking, organized, and diplomatic

• Strong attention to detail, with the ability to manage multiple deadlines and demands

• A track record of conceiving, developing, and executing strategic internal communication plans that drive measurable business results

• Experience with new technologies and communication methods for broad employee bases (web-based training, new town hall formats, Teams, etc.).

• Tact and diplomacy in dealing with confidential information and senior executives

• Confidence and sound judgment to effectively coach and advise senior executives on the best communication approaches and messaging to achieve business outcomes

• The ability to work in areas with few guidelines or precedents, requiring independent decision-making and strategic planning

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What we’re offering

• Pay-for-performance environment that offers competitive salary and incentive

• Numerous opportunities for professional growth and development

• Comprehensive employer paid benefits coverage

• Retirement income through a defined benefit pension plan

• The opportunity to invest back into the fund through our Deferred Incentive Program

• A flexible/hybrid work environment combining in office collaboration and remote working

• Competitive time off

• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year

• Employee discount programs including Edvantage and Perkopolis

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.  We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.  To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers'.

How to apply

Are you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application.

Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.

Candidates must be legally entitled to work in the country where this role is located.

The privacy of your personal information is important to us. Please visit our Privacy Centre to learn how we handle your personal information.

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