City : Toronto

Category : Full-time Customer Service

Industry : Food And Beverages

Employer : Sodexo

• Complete exchanges and returns in a timely and professional manner.
• Help with the organization of on-site events including business events, and corporate meetings.
• Greet clients when they enter the building and guide them to their designated areas.
• Process important queries and manage customer expectations in a polite and friendly manner.
• Keep track of frequent clients and create a tailored experience based on their personal needs.
• Answer questions and maintain internal and external communications
• Managing requests for housekeeping and/or maintenance
• Tracking inventory supplies and reordering whenever necessary
• Inspecting rooms, hotel pools, and other areas to make sure that staff members keep them clean and presentable

• At least 2 years’ experience in a similar hospitality environment
• Exceptionally service oriented with good communication and interpersonal skills
• Well-organized multi-tasker
• Software skills include Delphi, CVENT, Microsoft Office, Social Tables
• Experience in meeting, bookings and hotel reservations processes and software
• Must be a self-starter, able to take initiative, running projects from start through to completion with minimal oversight
• Post-secondary diploma / degree in Hospitality Management is preferred

Value Behaviours:

Serving Clients and Customers

Clear and Strong Communication skills
Drive and Dependability
Providing Quality Services
Desire to ask “What’s Next” and Continually Grow

· Flexible work environment  

· Competitive compensation & great employee benefits 

· Training and development programs  

· Countless opportunities for growth  

· Corporate responsibility & sustainability  

· Canada’s Top Employers for Young People 2019 

· Canada’s Best Employers by Forbes 2019 

· Diversity Inc. Top 50 employer 2019 

· And so much more!  

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. 

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. 

Pay Rate: $19.00 per hour,

Job Types: Full-time Permanent

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Follow us on social media to see first-hand what we are all about!

Instagram: @SodexoCanadaCareers

Twitter: @SodexoJobsCA

LinkedIn: Sodexo Canada Careers