Salesforce Solution Designer / Senior Solution Designer Application Management Services

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City : Montreal

Category : IT

Industry : Business Services

Employer : Deloitte

Job Type:  Permanent 
Primary Location: Montreal, Quebec, Canada 
All Available Locations: Montreal 

External Posting Description

Joining Deloitte Consulting as a Solution Designer within our Canadian Delivery Centre located in Montreal . You will be part of our team of talented consultants and be provided challenging work opportunities.

The role will provide you the opportunity to sharpen your technical, analytical and business skills as part of an experienced team committed to delivering excellent service for clients. You will play an active role within the context of Application Management Services leveraging your Salesforce skills and expertise.

Responsibilities include:

  • Work in a collaborative team environment analyzing client issues and developing solutions
  • Act a as a technical Salesforce expert, creating strong technical solutions and providing guidance to more junior resources
  • Manage and resolve service incidents and service requests
  • Enhance existing client solutions by building out existing functionality to include additional features or modules
  • Configure and code technology solutions to meet identified business requirements, processes and functional requirements
  • Provide maintenance services to clients to ensure smooth cloud releases and functional integration with other applications and vendor solutions
  • Manage application security and perform monitoring
  • Develop an understanding of customer's business and solution
  • Ensure that the solution standard practices are utilized for all configurations and customizations
  • Ensure activities are completed on time, with high quality, and according to service level agreements, where applicable
  • Continue to develop your expertise and expand your skillset
  • Support the Delivery Center team by acting as main focal point when queries arise around tool functionalities and capabilities
  • Demonstrate accountability and contributions to the successful realization of client goals
  • Take a leadership role in mentoring and training more junior staff

External Posting Qualifications

Qualifications:

  • College or Bachelor's degree, preferably in Management Information Systems, Computer Science, Software Engineering, other IT discipline
  • 3 to 5 years’ experience with Salesforce technology platforms
  • Experience providing Salesforce application support an asset
  • Experience performing Salesforce Development activities
  • Experience with XML or Java programming languages or similar (asset)
  • Salesforce Platform, Sales Cloud or Service Cloud Administration and Configuration experience
  • Experience with custom Salesforce solutions an asset
  • Experience with Salesforce Batch Data Loading and Data Migration
  • Exposure to the full software development lifecycle or project implementation an asset
  • Salesforce Administrator Certification, Development Certification and/or Sales Cloud, Service Cloud Certification

Get your career off to a great start. What impact will you make?

We’re always looking for people with the relentless energy to drive and push themselves further to find new avenues and unique ways of reaching our shared goals. At Deloitte, we know that being the undisputed leader means empowering our people to be the very best they can be – so they can make an impact that matters for clients, colleagues and the community, and for their own careers.

We offer a truly differentiated talent experience that empowers our people with unlimited opportunities to do meaningful work and to grow, learn, and lead at every point in their career.  Deloitte’s newly designed offices offer unique workspaces that strengthen connections, inspire innovative ways of working, and provide the necessary tools to help you make an impact that matters. And with our global reach and network, you’ll always be part of the Deloitte community.

“Once Deloitte, always Deloitte.”

Lead yourself. Lead a team. Lead the firm. It’s all possible at Deloitte.

Deloitte is one of Canada’s leading professional services firms, providing audit, tax, consulting and financial advisory services across Canada. At Deloitte, we combine industry insight with a deep understanding of today’s local and global business challenges to give our clients the intelligent, practical and principled solutions they need to resolve both today’s and tomorrow’s challenges. 

Let Deloitte show you how to push your career to the next level. And let your story unfold.

Deloitte is an inclusive employer dedicated to building a diverse workforce.  We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Please advise the Recruiter to ensure your accessibility needs are accommodated throughout this process.  Information received relating to accommodation will be addressed confidentially.

We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.

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