Manager, Learning

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City : Toronto

Category : Banking

Industry : Banking

Employer : RBC

What is the opportunity?

The primary purpose of the Manager, Learning is to develop, manage and support the training needs and learning roadmap for the various roles and needs within Compliance, including tracking and reporting metrics. In the short term, this role will play a critical role in supporting the development and rollout of the integrated training plan for a major enterprise-wide strategic program.

What will you do?

  • Work closely with key stakeholders to design, develop, manage, maintain, facilitate and coordinate the training/learning roadmap and related training content for the various roles and needs with in Compliance;
  • Manage/prioritize training initiatives to ensure efficient use of all resources;
  • Provide subject matter expertise in developing training content & communications to support key partners’/SMEs strategic objectives. Bring best practices to bear on the training that is developed by others;
  • Build partnerships within the Learning CoE community in order to identify opportunities for providing effective communications and content to Compliance;
  • Support various reporting and tracking needs, including producing monthly reports indicating noncompliance rates, periodic measures of effectiveness of training delivery etc.

What do you need to succeed?


  • 5+ years of professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope.
  • Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design
  • Demonstrates effective project management processes and practices in executing on learning solutions.
  • Demonstrates effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders.
  • Excellent communication skills, both written and verbal
  • University degree


  • Understanding of how to connect workplace learning with professional accreditation/continuing professional development requirements for various designations including PMP, CPA, LLB etc.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Flexible work/life balance options



About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit


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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.




City:  Toronto 
Address:  155 Wellington St. W 
Work Hours/Week:  37.5 
Work Environment:  Office 
Employment Type:  Permanent 
Career Level:  Experienced Hire/Professional 
Pay Type:  Salary + Variable Bonus 
Required Travel (%):  0 
Exempt/Non-Exempt:  N/A 
People Manager:  No 
Application Deadline:  08/11/2018 
Req ID:  169950

Posting Notes:  

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