FSQA Team Leader

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City : Hamilton

Category : Other

Industry : Food

Employer : Maple Leaf Foods


Considering a Career at Maple Leaf Foods?

Maple Leaf Foods is Canada’s leading consumer-packaged protein company, headquartered in
Toronto, Ontario. We make high-quality, great tasting, nutritious and innovative food products under leading brands including Maple Leaf®, Maple Leaf Prime®, Maple Leaf Natural Selections®, Schneiders®, Schneiders Country Naturals® and Mina™. Our Company employs approximately 11,000 people in its operations across Canada and exports to more than 20 global markets including the U.S. and Asia.

Our people are passionate about the work they do and the products we make. As we move forward, we are determined to leverage their integrity and passion to continue to build a high-performing, values-based company enabled by high-performing, motivated and talented people.


The FSQA Team Leader is responsible for administering Quality and Food Safety programs and protocols for the Wiener or Deli operations at the Hamilton facility on either a day or afternoon shift. The candidate is responsible for ensuring a safe, cost effective and service-oriented department, while providing values-based leadership to their direct reports and other employees in the department in compliance to policy, regulatory standards, and business goals across the facility. QA Process Leaders will report into this role. The ideal candidate will be a strong leader with superior technical knowledge and influencing skills, as well as a proven track record of higher than average results.


• Supervise a staff of QA Process Leaders, ensuring that tasks are conducted consistently, efficiently and meet the needs of the business.
• Administering Quality and Food Safety programs and protocols
• Planning QA staffing requirements according to staffing levels and production demands, including approving of hours on a weekly basis and vacation scheduling.
• Work with the Employee Services Department to hire direct reports and onboard effectively
• Administer training (one on one, or group training). Training includes but is not limited to equipment training, food safety training, WHMIS, SDS packages, basic micro and chemistry.
• Participate in cross functional SOP development, updating and implementation.
• Provide HACCP and MLF Food Safety and Quality program updates, maintenance, verification's and function as a cross functional liaison to ensure the plant is meeting regulatory and compliance requirements for all stakeholders
• Preparing for third party audits (CVS, HACCP, BRC, FSQMS or customer) and prepare/coach cross functional managers before and during these audits.
• Assist in follow up, investigations and issue any corrective actions, if necessary, based on deviations found in plant process or resulting from customer complaints.
• Assist with environmental monitoring program for all relevant parts of equipment and areas of the facility (RTE – TPC, Listeria, ATP, RAW – ATP, TPC).  Ensure results are populated/updates in Environmental Monitoring System (EMS).
• Assist with analysis of sanitation/environmental data to determine root cause of deficiencies and provide sanitation and operations team feedback on performance and necessary improvements.
• Audit and report non-compliance and take corrective actions to assure compliance to all quality assurance food safety requirements on a regular and daily basis.
• Maintaining an attitude of continuous process improvement and training of employees at hourly and salary levels
• Provides technical expertise to the Manufacturing Operations regarding product quality, food safety, and good manufacturing practices.
• Plan, actively engage, communicate and provide direction with respect to Quality Assurance/Food Safety and related activities in all programs such as Sanitation, BRC, Employee Relations, Health and Safety Programs etc.
• Developing a constructive work environment through excellent interpersonal, team building skills, open communications, encouraging input and constructive performance management.
• Support and execute the Company’s Food Safety programs at the facility in conjunction with Operations, Maintenance, Sanitation and all other plant functional areas.
• Support and promote the company’s health and safety program, maintain a safe working environment and ensure continued compliance with the Occupational Health and Safety Act and JHSC recommendations
• Required to move between shifts/departments for vacation support.



Responsible for the food safety and quality programs, and consistently deliver results.  Holds their team accountable following start-up.  

• Post secondary education, B.Sc. in Chemistry or Microbiology would be an asset.
• Supervisory experience 3+ years in FSQA within a food manufacturing environment, preferably in a unionized setting.
• Experience in basic food chemistry, basic microbiology, allergen controls, auditing, GFSI/BRC, sanitary design and HACCP principles.
• Ability to manage and build a team independently.
• Demonstrated ability to forge partnerships with multiple cross-functional areas, (i.e. Operations, Maintenance, Sanitation) to enhance efficiency and productivity.
• Knowledge of industry related quality systems and inspection programs.
• Proven leadership abilities.
• Detail and results oriented.
• Very strong interpersonal skills.
• Strong ability to communicate (i.e. read, speak and write) in English.
• Proficient in MS Office tools (Excel and Word).



We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods however only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.  

Maple Leaf Foods is committed to Employment Equity and maintaining a diverse workforce.  Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Attraction Team at accommodations@mapleleaf.com.  Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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