Closed Captioning Operator, Bell Media

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City : Toronto

Category : Media Programming and Production

Industry : Telecommunications

Employer : Bell

Req Id: 234572 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we're revolutionizing how Canadians communicate.

If you're ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team. 

The Bell Media team creates and delivers the best Canadian and international content across our digital media, television, radio, and out-of-home advertising platforms. We're looking for innovative team players ready to take some of the most well-known entertainment brands in the country to the next level.


Location: Bell Media – 299 Queen Street West, Toronto

Status: Regular – Full Time

Posting Date: May 24, 2019

Closing Date: June 7, 2019

Salary: Commensurate with experience and qualification

Hours of Work: 40 hours per week. Overtime as required


  • Provide Live to air closed captions via re-speaking software
  • Offline closed caption both from scratch and from transcript
  • Reformatting scripts for other applications
  • Researching to solve spelling and grammatical problems
  • Screening and proofing to minimize errors
  • Upholding established protocols and style guidelines
  • Prioritizing duties in order to meet deadlines promptly
  • Striving to meet or exceed daily work expectations
  • Ensure that necessary materials are delivered on time to the Administrators
  • Overcome unforeseen situations such as schedule changes, program non-delivery and equipment malfunctions as required
  • Share information, keep records, and additional tasks as required
  • Perform various other tasks as needed


  • Minimum 3 years’ experience in production workflow in the broadcasting industry is an asset
  • 1-2 years of experience as a closed captioning operator
  • The flexibility and composure to perform under constant deadline pressure
  • The highest attention to detail and advanced problem solving skills
  • Exceptional interpersonal skills
  • Adaptability to constant changes
  • Knowledge of Bell Media programs and program grids
  • Knowledge of the offline closed captioning process
  • Proficient English language and computer skills
  • Post-Secondary Education in broadcasting preferred

Additional information:

  • Work schedule: Availability to work 24/7 is required


Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Union 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Toronto 
Application Deadline: 06/07/2019 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: Canada, ON, Toronto

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