Account Manager

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City : Toronto

Category : Accounting, Financial, Insurance

Industry : Business Services

Employer : Deloitte

Job Type:  Permanent 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 

External Posting Description


Deloitte is seeking high performing candidates to help build strategic relationships at our priority Toronto based accounts. Candidates should have an entrepreneurial spirit, relevant experience, and a proven track record in large account and relationship management. In this role, candidates will focus on a few clients and will work with our Account teams to formulate and implement client centric sales strategies that will enable us to deepen client relationships and drive top line revenue growth for the firm.


The Account Manager is responsible for working with leadership teams to build the relationship between Deloitte and the client, helping to market Deloitte's services and capabilities to the client, and the planning and penetration of all areas within the client's organization. The role involves:


  • Working closely with account teams to ensure that the client business and financial plan is developed, monitored and that sales processes are consistently executed across the account
  • Helping to drive targeting efforts across the breadth of a client's business units and functions
  • Developing strategic and tactical plans to generate revenue
  • Building relationship strategies for key executives to generate and develop ideas, pursue opportunities and close sales
  • Identifying and influencing key decision-makers at all levels within the client organization
  • Assisting the account team with qualifying, pursuing and closing opportunities
  • Playing an oversight role in the coordination of proposals
  • Understanding and helping manage the business relationship with Procurement
  • Coordinating the efforts of Deloitte's cross-disciplinary teams during the sales process
  • External communications
  • Leading the account team’s efforts to solicit engagement level feedback from key clients
  • Coordinating how we position and deliver Deloitte thought leadership within the account
  • Assist with the implementation of an account based marketing plan that leverages the breadth of Firm assets (events, high profile speakers etc.) to build our brand


The ideal candidate will have a significant level of relationship management and sales experience. The candidate will understand how to develop an integrated client centric marketing plan that specifically addresses client needs. The candidate should have a general understanding of the professional service delivery process and will have 5+  years of experience in account management or other relevant area.



External Posting Qualifications


Required Qualifications:


  • 5+ years’ experience as an account relationship and/or business development manager
  • Strong sales management knowledge and experience
  • Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients
  • Success in playing a leading role within an account team framework (i.e. working effectively with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals)
  • Ability to influence and lead cross-functional teams
  • Poise, executive presence and high articulacy. A strong background in crafting and delivering presentations is also required
  • Bachelor's degree required



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